FAQs

How long have you been in business?

The Best House Cleaning has been serving satisfied customers since 2000.

What cities do you serve?

The Best European House Cleaning serves the Riverside County Area including Corona, Norco, Lake Elsinore, Chino, Eastvale and Riverside. If you don’t see your city, give us a call and we’ll let you know.

Are you a franchise?

No, we just look like one because we are just as professional.  But, we have the freedom to provide you with a more customized service and our prices are usually lower than franchises.

Do I have to sign a contract?

No!  You can cancel any time you wish.  But we do have a DISCOUNT program for our Pre-Paying VIPs that offers substantial savings on every cleaning.

When do I pay for the service?

We don’t charge until after we finish cleaning.  You can leave a check on the counter or we can charge your credit card the day of cleaning.

What about my pets?

We love them, and we’ll treat them like our own.  Your special instructions are noted on our work orders so our staff will know your wishes with regard to your pets.

Do I have to be home during service?

No.  Most of our clients give us a key and their alarm code.  Our employees are carefully screened and trained.  Many of them have been with us for years!

Who provides the chemicals & equipment?

For the ultimate in sanitation we use your supplies and equipment unless you don’t want to provide them. This prevents us from exposing your home to germs and pet dander from other houses.  However, we always have back up supplies on hand just in case.